Complete Care Program – New sign up


This program is meant to guide you in providing the best care possible for your tortoise and avoid chronic illnesses (therefore avoiding vet bills and unnecessary stress) especially for novice or first time owners.  Preventative care is the best medicine!  We will help you provide the right care from the start, avoid mistakes, and avoid the stress of navigating inconsistent recommendations all keepers hear when first starting out. We will make the program very simple, and even accept children to participate.  When you are successful in your tortoise keeping and see a thriving pet, keeping the pet is much more rewarding and enjoyable.  So this will also help keep tortoises from being rehomed.  We hope we can be of help for both you and your pet!  Please email for additional questions!

SKU: CompleteCareYR1 Category:


The Complete Care Program costs $250 for the first year, and only $100 yearly from year 2 onward.

The program includes (photos are representative of items received but may vary): 

  • UVB light testing (shipping a Solar Meter 6.5 [on loan] provided)
  • Heat testing (shipping an infrared temperature gun [on loan] provided)
  • Food samples (rather than purchasing mass quantities of pellets just to learn your tortoise doesn’t like a certain brand, we can send a package with small quantities of all of the major brand pellets to try out)
  • Weighing Scale (we will send you a scale to keep and track your tortoises weight overtime)
  • Heath Tracking (Account to record your tortoise’s profile, status, and weights. Data will be shared to Big and Small Tortoise Rescue and Sanctuary database to aide in benchmarking.  Benchmarking compares your tortoise to all other users to see how your tortoise’s health compares.)
  • Educational Care Course (virtually attend/Webinar style) by founder of Big and Small Tortoise Rescue and Sanctuary
  • Ongoing 1:1 discussions for advice (i.e. address concerns, suggest enclosure or diet changes, etc), data analysis (i.e. compare your tortoises weights to bell curve of other tortoises in program), advice for when to contact a vet, etc.

Year 1:

  • Month 1: Educational course (virtually attended), solar meter test, temperature test, food delivered, scale delivered
  • Month 2: Follow-up virtual meeting to discuss results from solar meter/temperature test, food preferences, weights, etc.
  • Month 3: Follow-up virtual meeting to discuss weights and any other lingering concerns
  • Month 4-12: Ongoing availability for concerns (messages, emails, or virtual meetings as needed)


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